What is your refund policy for cancelled orders?

You may cancel your subscription at any time via your account page or by contacting our support team 48 hours in advance of your billing date at support@smoothiebox.com.

SmoothieBox does offer a subscription plan. If a SmoothieBox subscription plan is chosen, charges will be recurring at the weekly interval chosen. We offer a variety of plan intervals, and you may access your plan details via your account page.

WHEN YOU PURCHASE A MONTHLY SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) SmoothieBox (OR OUR THIRD PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A RECURRING BASIS FOR THE PRICE OF YOUR CHOSEN SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES SET FORTH DURING THE PURCHASE PROCESS) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES.

You may cancel your subscription at any time via your account page or by contacting our support team 48 hours in advance of your billing date at support@smoothiebox.com. Cancelations made via your account page or by contacting support on your billing date will be effective with your next billing date and will not apply to currently processing orders. Refunds will not be granted for orders that have already processed.

You are liable for any orders placed or charges that incur prior to the cancellation request. If the request for cancellation is made after your order has invoiced, the request will be processed for the next scheduled invoice.